Products displayed by the Company on the Website are detailed and illustrated as accuracy and in visual reality as possible within the limits of the technical facilities used.
Presentation documents of Products on the Website, notably picture, graphism or descriptive, may differ from visual reality, possibly as a result of color rendering, lighting used during camera shots or Customer’s software tools used to view the Website. Those and more generally all information and data displayed on the Website by the Company, which makes all efforts to hold them updated and accurate, are used for non-binding information purposes. Any technical inaccuracies or typographical errors cannot give rise by Customer to any claim, whose order’s validity cannot be challenged as such. Customer may contact the Company to obtain further information regarding characteristics and features of Products.
Company cannot be liable for any reason whatsoever resulting from improper use of Products.
Products benefit from legal conformity guarantees and latent defects in compliance with legal regulations valid and applicable at as Customer’s order date. Whenever possible, Company will deliver certificate of authenticity for second hand Products.
Due to their specificity, inherent characteristics deriving from their manufacturing, Products may show finish irregularities, differences in format or shades which cannot be regarded as serious deficiencies or latent defects.
Any attested defective Product or not as advertised can be returned for exchange or refund, except for any other cause and subject to the exercise of the right of withdrawal set forth under article 6.
Any application for exchange or refund shall be addressed by the Customer to the Company according to the modalities specified on the Website and within 14 calendar days at the latest after their delivery date, upon presentation of all supporting documents evidencing lack of conformity or defect.
In such a case, Company will address to the Customer a confirmation of acceptance of its application for exchange or refund, who must return Products shown to be non-compliant to defective under its full liability and in their original purchase condition, with all elements (cases, boxes, accessories, instructions, certificate of authenticity, original packing material and others) within 14 calendar days at the latest after receipt of the Company’s acceptance of application for exchange or refund.
Any application served after above mentioned 14-day period cannot be accepted, nor for tailor-made, used, worn, altered or damaged Product.
Where applicable and according to the rules of country of delivery, Company can request the Customer to instruct the carrier who made the delivery or any other of its own, as well as appoint any customs intermediaries of its own, to effect reshipment of duly attested non-compliant or defective Products, which will pay return freight and insurance charges. Company may otherwise request the Customer to prepay such charges and then provide for their reimbursement based on freight/insurance fees beforehand specified (standard or other).
Company shall refund Customer of Products for which a related application has been duly submitted to it, as from their delivery, according to the payment method used upon purchase and corresponding to the amount in euro of their selling price as indicated in the documents provided for in article 4 and if applicable, net of (i) any possible expenses, charges and duties paid by the Company not related to reshipment freight and correlative transportation insurance costs (such as importation or customs duties or any other expenses) provided under articles 3 and 5 and of (ii) any amount not covered by insurance subscribed by Customer required to restoration to their original conditions of Products that have suffered damage during their reshipment, upon presentation of all appropriate supporting documents.
Company is entitled to decline any application for exchange of Products that have suffered damage during their reshipment and whose amount required to restore them to their original conditions is not covered by the insurance subscribed by Customer if the latter has himself carried out the Products’ reshipment.